1. The Agent
      2. The Team
      3. Contact

          My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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          • English
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          Abagail Mickelson

          Non-Licensed Staff
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          Crystal Chance

          Customer Service Representative
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          Donna Mickelson

          Customer Service Representative
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          Lori Gensmer

          Sales Specialist - All Lines
          I have worked with American Family since 2013 and currently reside in Hayward, Wisconsin with my husband Pat. In my free time I enjoys fishing (even ice fishing), riding motorcycles and spending time with family, especially my two grandchildren, Sage & Austin. I am here to help you with all your insurance needs and questions. Oh, and did I mention I am a Viking fan (living in Wisconsin)!!