1. The Agent
      2. The Team
      3. Contact

          I am pleased to introduce my team! Darla is the office manager and has been with American Family since 1984. Shay is a sales leader and has worked for me since 2022. Lori Ann is a customer service representative and has been with us since May 2024. These ladies are fantastic to work with and will go over and beyond for your needs. I am honored to employee such dedicated and lovely team members.

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          • English
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          Darla Duncan

          Office Manager
          Hi, I'm Darla! I have been with this awesome company since 1984, and I have loved every minute of it! Let us help you with your insurance, give us a call today for quotes. I'd love to get to know you! I have lived in this area all my life, so I can help your insurance needs, if it's buying a new house or purchasing a new car. Give our office a call, and let us take care of you.
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          Lori Ann McClellan

          Non-Licensed Staff
          Hey! I'm Lori Ann, and I have been at this office since May 2024. I graduated from Logan-Rogersville and current attends Evangel University, where I plays soccer. I am here to help with your billing questions and any customer service work needing done!
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          Shalene Flowers

          Sales Specialist - All Lines
          Hello! My name is Shalene. I am very excited to work in this office and to help you with your insurance policies. I love providing clients with quotes on their insurance, and would love to work with you! My expertise involves packaging policies to max discounts, explaining coverage in detail and making sure you are comfortable with your profolio. Call me today, let's get your quotes done!